Professional résumé

Experience across operations, systems and analysis.

Business Analyst II with more than a decade of experience supporting complex, regulated and geographically distributed operations.

Professional summary

Business analyst and enterprise systems professional experienced in process improvement, system administration, reporting, data quality, technical documentation, training, logistics and stakeholder coordination. Supports more than 2,000 users across 397 nationwide facilities and translates operational challenges into practical requirements, workflows and resources.

Core expertise

Business analysis · Process improvement · Enterprise systems · Requirements clarification · Workflow automation · Tableau reporting · Data quality · Technical documentation · Training and enablement · Asset and inventory operations

Professional experience

Business Analyst II · Changeis, Inc.

2026-Present
  • Serve as enterprise system SME supporting 2,000+ users across 397 nationwide facilities.
  • Analyze workflows, requirements, system issues, data discrepancies and support trends.
  • Coordinate with program leadership, field personnel, technical teams and developers.
  • Support reporting, audits, data quality, workflow improvement, documentation and training.

Field Inventory Specialist · Changeis, Inc.

2023-2026
  • Administered enterprise access, asset and procedural support across a nationwide field program.
  • Resolved inventory discrepancies, duplicate records, inactive assets, location errors and access issues.
  • Supported audits, reconciliations, training and standardized program guidance.

Logistics Support Specialist II · Centuria

2019-2023
  • Supported sustainment logistics for 177 NEXRAD radar systems comprising $500M+ in national weather infrastructure.
  • Coordinated repair, replacement, inventory, shipping and material support across distributed sites.

Configuration Management Specialist II · Centuria

2017-2019
  • Maintained configuration records, engineering changes, technical documentation and status accounting.
  • Coordinated discrepancy resolution with engineering, logistics, quality, warehouse and government stakeholders.

Warehouse Specialist · Centuria

2015-2017
  • Supported inventory, shipping, receiving and material control for nationwide radar sustainment.

Electrical Drafter · Total Equipment and Service

2014-2015
  • Produced electrical schematics and mechanical drawings using AutoCAD Electrical.

Quality Assurance Inspector · Weatherford

2012-2014
  • Managed calibration and inspection support for 7,000 instruments in a manufacturing quality environment.

Education

University of Maine at Presque Isle · B.A. Business Administration, Project Management concentration · Expected November 2026
ITT Technical Institute · A.A.S. Computer Drafting and Design · 2010

Selected project

New Day Foster: Founded and developed a privacy-conscious digital resource platform, including requirements, information architecture, content operations, Cloudflare deployment, analytics and interactive planning tools.

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