COLBY A. MORRISON
Professional Summary
Business systems and operations analyst with 10+ years supporting complex technology-enabled workflows in regulated, geographically distributed environments. Administers a 2,000+ user platform serving 397 locations, with experience in provisioning, permissions, troubleshooting, data quality, automation, reporting, requirements, rollout planning, documentation, and knowledge management.
Core Capabilities
Business systems operations · System administration & support · Workflow automation · Requirements & implementation · Reporting & data quality · Integrations & governance · Tool rollout & adoption · Documentation & knowledge · Vendor & procurement coordination · Cross-functional collaboration
Professional Experience
Field Spares Inventory Specialist / Business/Finance Analyst II
May 2023 – Present- Administer access, permissions, governance, and escalated support for an asset-management platform serving more than 2,000 users across 397 locations.
- Translate needs from users, leaders, developers, system administrators, SMEs, and trainers into requirements, JIRA tickets, implementation plans, and support guidance.
- Trace data across enterprise systems and reporting workflows to resolve mismatches, duplicates, status conflicts, and integration dependencies.
- Designed and implemented a Power Automate approval workflow that improved ownership, visibility, and traceability.
- Build Tableau and Excel reporting that surfaces audit exceptions, service trends, adoption gaps, and underperforming locations.
- Create SOPs, process maps, training content, and knowledge resources; deliver role-based training two to three times per month.
Warehouse Clerk → Configuration Management Specialist II → Logistics Support Specialist II
Aug. 2015 – May 2023- Supported business operations, systems, procurement, configuration management, and sustainment workflows for a nationwide radar network.
- Coordinated work across program management, engineering, acquisition, logistics, vendors, finance, and field teams.
- Analyzed workflows and operational data; improvements reduced procurement cycle time by 20% and generated more than $150,000 in annual savings.
- Administered change-control workflows in Agile PLM and standardized technical and operational documentation.
Electrical Drafter
Feb. 2014 – Aug. 2015- Produced electrical schematics and process-flow documentation and implemented revision controls that reduced drawing errors by 30%.
Tools & Platforms
Tableau · Excel · Power Automate · JIRA · Confluence · SharePoint · Microsoft Teams · IFS Apps 10 · Agile PLM · Articulate 360 · GitHub · Cloudflare Pages
Education
Bachelor of Business Administration
University of Maine at Presque Isle · Expected Nov. 2026
A.A.S., Computer Drafting and Design
ITT Technical Institute · March 2010